Amazon: Understanding the Hate

How should you feel about the company?

AmazonIs there a right way to feel about Amazon? A recent post on Publishing Perspectives asks that question.

While not completely enthralled with the company, I’m pro-Amazon. I understand the haters, but to me Amazon just capitalized on market conditions, changing consumer tastes, and the missteps of its competition.

Blame borders. Blame B&N. Blame ever-demanding consumers. Blame the antiquated business model of retail book stores whose management refused to embrace the present, much less the future.

At a higher level, Amazon, Apple, Facebook, and Google are all both loved and reviled. Consumers have spoken: they want information, books, CDs, etc. on demand. Going to a physical store to hopefully find what they want is so 1990s.



Enjoy this post? Click here to subscribe to this RSS feed or here to sign up for my newsletter.



Submit a Comment

Your email address will not be published. Required fields are marked *