My 54-minute keynote and Q&A from the Columbus, OH OCLC event in September of this year is now up. I talk about the management philosophies of Amazon, Apple, Facebook, and Google. I also discuss the similarities between Instagram and YouTube, Microsoft’s purchase of Yammer, and a whole host of other topics.
My New Book
Why Business Communication Fails and How to Fix It.A 60-minute talk about at Cisco Systems about our inability to wean ourselves from jargon and e-mail.
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