There’s just no excuse today for making customers hunt and peck to find relevant information.
Tag: Customer Service
Thoughts on ending my nearly 20-year relationship with cable companies.
We have the right tools. What about the right mind-set?
Yes, the client-vendor relationship should be mutual.
I am excited to be a part of this new community.
This book resonated with me on a number of levels.
After a long reprieve, my cartoon alter ego is back. Yep, I’m finding new ways to “critique” Verizon.
This level of cluelessness just amazes me.