You have to read this to believe it. Submit your own incredible tale to win a copy of my new book.
Tags: Free, Mysteries, Web 2.0
Users and customers are not the same.
Tags: Customer Service, Facebook, Free, Web 2.0
This bookchallenges core assumptions held by so many and asks troubling questions about all things digital.
A recent post by Forrester Research’s James McQuivey about the state of book publishing aroused my ire today. This sometimes prickly author finds fault in McQuivey’s logic. I also vent about the limits of “Free” and additional disruptions caused by technology.
Tags: Free, Internet, Publishing, Rush
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