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Tag Archives: SAP

The State of the Cloud

In my latest IBM-sponsored post, I look at the evolution of the cloud in the last three years.

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Should Training be Role- or Process-Based?

A reader of my first book asks me a question about how training should be structured.

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When Vendors Attack (Each Other)

Leasing software isn’t the same as buying it.

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When Vendors Raise Annual Support Fees

Software vendors have recently announced increases in their annual support fees. What to do?

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The Unmitigated Disaster

Shane Jewelers filed bankruptcy in January. Read about the carnage.

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