Why Most Business Case Studies Fail
If they’re so important, then why do they usually suck?
Category: Communication
What I Learned Writing for Inc.
Lessons from my year as a scribe at an über-popular site.
Reflections on the One-Year Anniversary of Message Not Received
Has business communication improved or exacerbated?
Message Not Received Wins Axiom Award
I won’t lie. These types of things don’t suck.
Never Confuse Can and Should
A really bad visual serves as an important reminder.
Can e-mail do this?
Thoughts on the silliness of using e-mail as a task- or project-management tool.
The Perils of Jargon and Excessive E-Mail
My Interview with Josh Bernoff on Message Not Received.
6 Radical Ways to Reduce E-Mail
What to do when simple, polite, and politically correct methods no longer work.
The Relationship between Jargon and Credibility
The former has a very real impact on the latter.
An Open Letter to All Technology Partners
Why clarity is essential for partners trying to sell their wares.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
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