The Relationship between Jargon and Credibility
The former has a very real impact on the latter.
Category: Communication
An Open Letter to All Technology Partners
Why clarity is essential for partners trying to sell their wares.
Why I Despise the Term ‘Influencer’
The term implies that influence is a binary, not a continuum.
Is your resume clear?
Thoughts on what you’re communicating to prospective employers.
Twitter’s New Commercial: Message Not Received
More of the same from the beleaguered social network.
How to Use Data to Evade Questions
AirBNB co-founder Brian Chesky’s master spin class.
7 Rules for Fixing Business Communication
Highlights from my talk at Collabosphere 2015.
Why Jargon Has Prevailed
Thoughts on consultants, MBAs, and the management “scientists.”
On Success, Clarity, and Simplicity
Partners, employees, and vendors cannot successfully deploy new technologies while confused.
#NoEmail Vodcast with Luis Suarez
A 60-minute chat about fixing communications at work.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
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