PGI Interview on Message Not Received
Ineffective workplace communication confuses people and causes them to tune out.
Category: Communication
Recognizing My E-Mail Addiction
Explaining the project on which someone called me out on my e-mail torrents.
What Is Jargon?
A 90-second video on what constitutes confusing language.
Audiobook Version of Message Not Received Coming
Score one for stubbornness.
Working with Partners: The Case for Actually Talking
Incessant e-mails among partners and clients are far from ideal.
Book Excerpt: Jargon and the Management “Scientists”
The legacy of Frederick Winslow Taylor lives on.
Who or Whom? As a Matter of Fact, Grammar Does Matter
It’s hard to argue with the benefits of speaking clearly, simply, and correctly.
Has e-mail become too convenient?
Sometimes a little friction can be a good thing.
A Note to Panelists: It’s Not Your Stage
Thoughts on the art of shutting up.
Suggestions Wanted: Which Buzzwords Irk You the Most?
Collecting data on the worst offenders for a future poll.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
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