Jargon and the End of AOL
Surely there has to be a better, clearer way to announce this.
Category: Communication
Communication Failures at the Collision Conference
It’s obvious that most technology professionals have a long ways to go.
My MIT Sloan Management Review Interview
Are you part of the e-mail problem?
A Better Way to Vet Potential Partners, Part I
Thoughts on applying greater rigor during the vendor-selection process.
PGI Interview on Message Not Received
Ineffective workplace communication confuses people and causes them to tune out.
Recognizing My E-Mail Addiction
Explaining the project on which someone called me out on my e-mail torrents.
What Is Jargon?
A 90-second video on what constitutes confusing language.
Audiobook Version of Message Not Received Coming
Score one for stubbornness.
Working with Partners: The Case for Actually Talking
Incessant e-mails among partners and clients are far from ideal.
Book Excerpt: Jargon and the Management “Scientists”
The legacy of Frederick Winslow Taylor lives on.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
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