Why I Quit the Web-Design Business
Thoughts on what was briefly a plank in my platform.
Category: Faves
On Restrooms and Eye Glasses: An E-Mail Parable
Constant and unnecessary distractions add up, even if they are momentary ones.
When One Message Yields Two Very Different Reactions
K&P remind us that we’re often not being as clear as we think.
My Interview With Neil Peart
I sit down with the legendary Rush drummer.
The 4 Pillars of Good Business Writing and Speaking
Examining what makes for a solid read/talk.
On Big Data, Numbskulls, and False Knowledge
Channeling my inner George Bernard Shaw.
Maybe I Am a Social Media Expert
Reevaluating a term that I truly despise.
Think Web
On old mind-sets, new technologies, and the wrong questions to ask.
The Sponge Theory of Writing
Answering the question, “What’s your writing process?”
Is Your Writing Understandable?
Today choice abounds. No one reads your content out of obligation.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
Comment Policy
I welcome and even encourage critical discourse on this site. I will, however, douse comments with hydrochloric acid if they descend into inappropriate language, disrespectful behavior, excessive self-promotion, or personal attacks.