New Rule: After Three E-Mails, We Talk
Yes, it’s time to move beyond e-mail.
Category: Faves
Why I Quit the Web-Design Business
Thoughts on what was briefly a plank in my platform.
On Restrooms and Eye Glasses: An E-Mail Parable
Constant and unnecessary distractions add up, even if they are momentary ones.
When One Message Yields Two Very Different Reactions
K&P remind us that we’re often not being as clear as we think.
My Interview With Neil Peart
I sit down with the legendary Rush drummer.
The 4 Pillars of Good Business Writing and Speaking
Examining what makes for a solid read/talk.
On Big Data, Numbskulls, and False Knowledge
Channeling my inner George Bernard Shaw.
Maybe I Am a Social Media Expert
Reevaluating a term that I truly despise.
Think Web
On old mind-sets, new technologies, and the wrong questions to ask.
The Sponge Theory of Writing
Answering the question, “What’s your writing process?”
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
Comment Policy
I welcome and even encourage critical discourse on this site. I will, however, douse comments with hydrochloric acid if they descend into inappropriate language, disrespectful behavior, excessive self-promotion, or personal attacks.