An obscure Pink Floyd song and a Seinfeld quote got me thinking about customer service.
“Nobody comes here anymore. It’s too crowded”
Anyone can claim to be an expert on social CRM these days.
A guest post from Jay Miletsky, CEO and Executive Creative Director at Mango! Marketing.
Steven Wilson has no shortage of opinions on technology and digital music.
Why is it that attendance at many conferences is often suboptimal at best and sparse at worst?
Where do you stand?
I’m wondering these days if I will ever make the jump to another device.
Thoughts on Yogi Berra’s quote.
You have to read this to believe it. Submit your own incredible tale to win a copy of my new book.
Kristen J. Eckstein thinks that “traditional publishing the new vanity.”