In this 45-minute talk at OCLC in Columbus, OH, I discuss The Age of the Platform and the platform as a business model. I then take about 15 minutes worth of questions.
Featured Talk: How to Create a Culture of Analytics
I welcome and even encourage critical discourse on this site. I will, however, douse comments with hydrochloric acid if they descend into inappropriate language, disrespectful behavior, excessive self-promotion, or personal attacks.