April 6, 2015 11:30 a.m

zapposI’ll be speaking at Zappos headquarters in downtown Las Vegas, NV about Message Not Received on April 6, 2015. 11:30 a.m. I’ll be giving away a few copies of the book.

The talk is below. I discuss the book and then take questions from the audience. (For a bunch of reasons, the mood was considerably more subdued than last time I spoke at the company.)

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