Slack Training

A full day of action-packed, hands-on, and in-person instruction from the guy who wrote Slack For Dummies.

I HELP ORGANIZATIONS

get the most out of Slackcommunicate bettersolve problems quicker

The Problem

Do employees at your organization communicate and collaborate well? Be honest. More likely than not, endless email chains and overflowing inboxes overwhelm your employees. I’ll bet that they often can’t find key documents—or that it takes them far too long to locate them.

Maybe you have heard about Slack’s hype and its benefits. You want to get going but you’re a little skeptical because one or more of the following facts apply to your organization:

  • It doesn’t exactly sport the most tech-savvy employees.
  • Employees are stuck in silos and are unable to effectively collaborate
  • Its history with adopting new technologies leaves a bit to be desired.
  • It has experimented with new communication and collaboration tools before and people quickly reverted to email.
  • You think that Slack is only for startups. (You’re wrong.)
  • Employees are using Slack reasonably well but they could do more with it. Much more.
  • Employees are struggling with Slack.

Or maybe you just want the author of Slack For Dummies to help you get off on the right foot.

Either way, let me help with in-person Slack Training.

KNOWING IS NOT ENOUGH; WE MUST APPLY. WILLING IS NOT ENOUGH; WE MUST DO.

—GOETHE

The Solution: Slack Training

With the forthcoming release of Slack For Dummies, I now offer one-day, hands-on, in-person Slack training sessions. (Yes, I’ll come to your organization and set up shop.) In these action-packed classes, attendees will learn how to do the following:

  • Set up a Slack workspace
  • Create an intelligent structure of public and private channels. (Make no mistake: Getting off on the wrong foot can stifle Slack adoption in your organization. I have seen this movie before.)
  • Discuss the nuances of sending messages in Slack
  • Take advantage of Slack’s lesser-known features
  • Install and configure third-party apps
  • Learn about notifications on different devices
  • Review Slack’s different search options
  • Administer security
  • Discuss user privacy
  • Cover Slack etiquette
  • Avoid the most common mistakes that organizations make when initially adopting Slack
  • And more
Well, it’s not the red carpet of the Oscars but I’ll take it.

My Training Bona Fides

I have been conducting corporate training on and off since 1997 when I worked in human resources for CapitalOne. Back then, I was the go-to person training on both sexual harassment and performance reviews.

Once I moved to more technology-focused roles, I often shared my knowledge with others informally and then formally in proper training classes. Over the years, I have taught thousands of people in four different countries. The topics have varied, but all of them involved using different applications. For example, at Lawson Software, I was the primary trainer for the New Jersey office on its HR and payroll suite. I would frequently hold public and private classes for Lawson clients. I continued conducting training classes when I hung my own shingle in 2002.

Working with Phil not only made the process pain free, but it ended up being fun. I was actually sorry when it was all over. Phil is a delight.

—Barbara Green, Human Resources Director at O’Connor Hospital

Slack Training: FAQ

Overview

Logistics

What does the agenda look like?

At a high level, the agenda breaks down as follows:

Morning Session: Building a Solid Foundation

  • Introduction, opening remarks, and icebreaker
  • Morning session A
  • Mid-morning 15-minute break
  • Morning session B

Lunch 🥪

Afternoon Session: Adding to the Foundation

  • Afternoon session A
  • Mid-afternoon 15-minute break
  • Afternoon session B
  • Closing remarks

What is the ideal class size?

In my years as a corporate trainer, I have found that there’s a sweet spot of about eight to twelve attendees per class. Yes, I’ve taught larger classes with 20 or 30 attendees. This means that I have less time to answer attendees’ questions and for them to participate in valuable hands-on exercises. 

We need to train a bunch of employees. Can you accommodate us?

Yes, over the course of several days. It’s typically far more effective to hold two classes with fifteen attendees in each rather than a single one with 30. 

Expecting eight hours of lecturing?

Then you’ve got the wrong guy. Over the course of the day, attendees will get their hands dirty. (Active learning is core to my teaching philosophy.)

Attendees will set up Slack workspaces or they can begin to build the one that they’ll use at work. Put differently, this is no theoretical class.

Is it best for our company to have already signed up for a paid version of Slack before class begins?

In short, yes. To be sure, we can set up a free Slack workspace at the start of class. To take advantage of Slack’s premium features, though, you’ll want to subscribe to a paid plan. 

What else can I expect from in-person Slack Training?

Yes, I’ll cover the X’s and O’s of setting up Slack. I’ll also offer tips on how to maximize the chance that Slack sticks in your organization. Change management is a tricky thing and I know a thing or six about it.

Talk to me about training materials.

When I train, I toggle between Slack and simple PowerPoint slides. I’ll ship printed and bound copies of the notes view of the slides ahead of time. This way, attendees can follow along and take notes. My quote covers this.

If you want me to prepare and bring custom training materials, we can talk but I charge extra for that service.

Talk to me about training materials.

When I train, I toggle between Slack and simple PowerPoint slides. I’ll ship printed and bound copies of the notes view of the slides ahead of time. This way, attendees can follow along and take notes. My quote covers this.

If you want me to prepare and bring custom training materials, we can talk but I charge extra for that service.

What do attendees need to bring?

Computers, an Internet connection, and a willingness to learn.

Do you offer an online version of your Slack course?

No, I don’t.

To be sure, you can teach yourself how to use an application or programming language online. Over my career, though, I have repeatedly found that people learn best when they pay attention for long stretches of time—not when they’re watching a video while concurrently checking email, texting, and thinking about other things.

How do I get a quote?

Click here and fill out the form. I’ll be in touch shortly.

How do you arrive at your quote?

I charge a flat per-day quote for the class. That is, I don’t charge by the hour or by the number of attendees.

A friend of mine works at a company close to ours and wants Slack training as well. Is there any flexibility with rates?

Yes. If another local company a training session before or after your session, then we can certainly work something out. 

What are your payment terms?

In my consulting career, I sometimes had to chase down the money. I don’t play that game anymore.

To book a training class, I require 75 percent of my quote up front. Until I receive payment, then I don’t consider it a booked gig. I’ll submit an invoice for the final 25 percent two weeks before the class to be paid within 30 business days. 

What about expenses?

I quote an all-inclusive flat rate. That way, I won’t burden you with expenses after the gig. It’s just cleaner this way.

When do you arrive and leave?

I arrive the night before and stay in a hotel or an Airbnb. The day of training, I’ll show up early to ensure that everything is set up properly. Measure twice and cut once.

Attendees shouldn’t be waiting on me as I fiddle with switches and network settings. I’d rather be there an hour early than five minutes late.

I try to accommodate attendees’ questions during breaks and lunch. When we finish, I’m happy to take a few more queries but I certainly don’t want to miss my flight.

Macs or PCs? 🖥️

Either or both. Slack runs on anything. 

Who provides the room, projectors, and computers?

You do. I come to you. Yes, I bring my own laptop and I will need to connect to your company’s network to conduct the training. 

Will you answer questions a few days or weeks after class?

In short, yes. I don’t mind clarifying a concept or two after our class has concluded. Just remember, though, that I’m not 24/7 tech support and may be tending to my other clients’ needs. 

Read First

I consider a very adaptable person and I have pleased the vast majority of my clients over my career. 

Before we connect, though, we should see if are a good fit. Please read this short page to make sure that we are on the same page before we go too far down the aisle.

Get a Quote

Fill out this form and I’ll provide you with a quote for in-person Slack training within 24 hours.

About You

Name*

Organization*

E-mail address*

Website

Phone number*

Does your organization currently use Slack?*
YesNo

If so, then tell me more.

How did you hear about me?*
FacebookGoogleOther search engineLinkedInTwitterSlack For DummiesSomething else

On what date do you want to hold the training*

About how many employees require training?

Where do you want to hold the training?*

Please provide additional information about your Slack training needs.