Rare is the organization that uses its systems wisely.
Why we need to peel back the onions.
Organizations that cling to antiquated processes are colliding with new technologies.
Software vendors have recently announced increases in their annual support fees. What to do?
Clients and consultants often have unique and different focuses during business hours.
Organizations need to identify essential employees via succession planning.
There never are any guarantees when training is involved.
Training a class this week reminded me of the delicate nature of change.
Shane Jewelers filed bankruptcy in January. Read about the carnage.
Rare is the organization that will try to fight this in court.