
Measuring is Easy; Evaluation is Hard.
Lessons from the Social Media Meet-Up this week.
Lessons from the Social Media Meet-Up this week.
Lessons from the BRITE conference.
Learn what I learned.
Why is Web data so misleading these days?
It’s an increasingly important question to ask these days.
Users and customers are not the same.
Free chapter. Woo hoo!
You learn so much by working with smart people.
I ask a series of questions about the actual and normative limits of technology.
Thoughts on the new year.