Who or Whom? As a Matter of Fact, Grammar Does Matter

Bad communication hurts business.

It's a critical point in Message Not Received and I cite plenty of data to that effect. Peppering your colleague with superfluous e-mails and jargon is the only ways to harm the bottom line, though.

Think about it. Go to a website and read the description of a product or service that you're considering. If you notice sloppy grammar, are you more or less likely to make a purchase?

But it gets badder worse. It turns out that bad grammar doesn't just offend English teachers. It hurts our careers. Recent research reveals that those with poor grammar are less likely to be promoted than those who speak well and correctly. Yes, we can put a man on the moon, but many of us can't seem to speak and write good. (Yes, that's intentional.)