Strategy
An Open Letter to Zoom Management
The case to untangle today's most vexing and bloated Frankenstein app.
Phil Simon
Phil Simon is probably the world's leading independent expert on workplace collaboration and tech. He is a frequent keynote speaker and the award-winning author of 14 books, most recently The Nine.
AI
How AI Helps Me Understand My Author Royalty Statements
Thanks to today's tools, it's never been easier to derive insights from long, complicated PDFs and other unstructured data.
Book Reviews
Superbloom
A belated look at Nicholas Carr's timely new book.
Jargon
How Not to Write Marketing Copy
Revisiting the source of surprisingly toxic tech jargon and the perils of the single, bloated sentence.
AI
Equal-Opportunity Hallucinator
Deloitte's irresponsible use of AI serves as a valuable and embarrassing reminder of its limitations.
Citizen Development
A Case Study in No-Code Failure
Tried-and-true organizational and human factors often cause new creations to falter.
AI
On Employee Expenses, Lazy Managers, and AI Agents
Today's tech would have prevented a nasty dustup with my boss in 2000.
AI
The AI Slop Paradox
Drivel is everywhere today, and the problem will only intensify. AI is both a cause and a solution.
AI
AI Book Settlement Tracker
This new Notion template lets authors track key information about their pirated works.
AI
Maslow Revisited
Launching new AI features is all fine and dandy, but companies would do well to remember the basics.
AI
Vibe Coding With Opal
Experiments with Google's new no-code app creator and why AI deniers are in for a wake-up call.
Communication
The Year's Laziest Marketing Email
If you're going to engage with potential customers, offer something other than a transparent, pathetic reminder that you exist.
Email
Adiós, Algorithms. Hello, Email. Remember Me?
My custom system for consuming information wasn't ideal. I solved the problem by reevaluating my relationship with my longtime foe.
Enterprise Systems
The Flip Side of Forced System Migrations
A sanguine post on the upside of tech change.
AI
AI as an English-to-English Translator
Claude helped me solve a longstanding problem.
Notion
How I Use Notion
The popular tool serves many simple purposes. Trust me, though. You're probably missing out on some less obvious ones.
Communication
Citation Sloths
Quoting a stat in a post or video? Great. Respect your audience by bringing your receipts.
AI
Battle of the LLMs
To answer a simple basketball question, I pitted Claude and ChatGPT-5 against each other. Let's see which tool won and what we can learn from the exercise.
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