Complacency and Communication
A great deal of one leads to a lack of the other.
In an era of pervasive communication, it's downright common to feel that there's just too much out there. We are deluged by tweets, blog posts, social networks, articles, podcast, videos, and the like. We can't possibly consume even a tiny fraction of the content generated every day on even an arcane subject.
Paradoxically, though, there's remarkably little information at key times from complacent people and organizations that ought to know better. Yes, I'm talking about the cable companies. Case in point: I am writing these words from a local Starbucks because of a Cox Internet issue.
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