On AI, Priorities, and Product Development

Thoughts on ignoring a popular product's glaring weakness to pursue sexy new features.

members-only post Oct 23, 2023 3-min read

Photo by Neeqolah Creative Works / Unsplash

One of the chief benefits of Agile software development methods is flexibility. Compared to the Waterfall method, Scrum and its ilk allow teams to respond quickly when the world changes.

Like it did on November 30, 2022—the day ChatGPT 3.5 dropped.

Within a few months, it seemed like every software application had integrated AI into its wares—or had announced plans to do so. Count Adobe, Spotify, Slack, Microsoft, LinkedIn (part of Microsoft), Expedia, Canva, and Google among the hundreds of companies whose development teams accelerated their AI efforts or suddenly shifted gears.

So what's the problem?

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