More than six years ago I was actively researching my third book The New Small. The text explores many common themes among 11 small-business owners adopting emerging technologies. Perhaps my favorite was the "all-hands-on-deck" mind-set that permeated the group. Without exception, each individual displayed an astonishing degree of pragmatism. They understood that traditional job titles often didn't correlate to their daily roles and responsibilities.
Of course, that's not true across the board. Few employees in large or mid-sized organizations can routinely get away with like bulls in a china shop. Employees who fail to observe proper protocols run the risk of breaking things, ticking off colleagues and superiors, and causing audit and regulatory issues. Sure, we know that HR processes new-hire paperwork and AP cuts vendor checks. Yet sometimes responsibilities aren't nearly so clearly define. As a result, things sometimes get muddy.
Who should be responsible for analytics?
It'll only take a moment.
