Why I Don't Offer Turnkey Consulting Arrangements
Foolish is the soul who believes that successful change management involves a cookie-cutter approach.
Six months ago, major questions lingered about the return to work. Even when that happened, how it would play out was anything but certain. (Make no mistake: That doubt still exists today.)
Against this backdrop, an executive at a mid-sized healthcare company contacted me about the role that collaboration technology will play in its future. Specifically, Sophia (a pseudonym) wanted me to create a project plan that detailed each of the following:
- The steps that her organization should take to become more collaborative.
- When it should take them.
- The criteria by which we could gauge success.
Seems reasonable, right?
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