The Different Focuses of Consultants and Clients
Clients and consultants often have unique and different focuses during business hours.
As a consultant, my focus at a client site is singular when I am engaged to implement a new system, write reports, train a course, etc. When on site to implement a new system, that's my day job. Nothing else diverts my attention in the event of a problem with a client's current applications. Even if I did, many times I wouldn't know where to start. Issues such as these are often well beyond my scope or ability to handle:
- I don't know how to resolve an accounting issue in a client's legacy system because I have never worked with it before.
- I can't extract data from a mainframe because the extraction tools are antiquated and I have no experience with them.
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