On Visualizing Data and Laziness

It's been a while since I've blogged about data visualization. My focus for the past year or so has been business communication and Message Not Received. Today, though, my AT&T bill got my dataviz juices going and inspired this rant.

By way of background, I already pay AT&T in excess of $120/month, about one-third of which subsidizes my new iPhone. It's not a small expense, but it's a certainly necessary one for someone without a land line. In any event, my bill this month inexplicably exceeded $140 and I wanted to understand why.

Data Detective

Don't make your customers play detective.