Author, Emmy winner, and overall smart cookie Karin Reed pops by to chat about her new book Suddenly Virtual: Making Remote Meetings Work. We talk about the research behind remote meetings, emotional labor, and surface acting. Don’t know what the last two concepts are? Neither did I until she taught me a thing or six.
Episode 78: The Empathy Advantage With Chris Shipley
Chris and I talk about a number of interesting work-related issues, including where we go from here.