Communication
π Public
My Most Popular Posts of 2016
A look back at what resonated with my readers this past year.
Why Most Business Case Studies Fail
If they're so important, then why do they usually suck?
Reflections on the One-Year Anniversary of Message Not Received
Has business communication improved or exacerbated?
Announcements
π Public
Message Not Received Wins Axiom Award
I won't lie. These types of things don't suck.
Never Confuse Can and Should
A really bad visual serves as an important reminder.
Can e-mail do this?
Thoughts on the silliness of using e-mail as a task- or project-management tool.
Communication
π Public
The Perils of Jargon and Excessive E-Mail
My Interview with Josh Bernoff on Message Not Received.
6 Radical Ways to Reduce E-Mail
What to do when simple, polite, and politically correct methods no longer work.
The Relationship Between Jargon and Credibility
The former has a very real impact on the latter.
Is your resume clear?
Thoughts on what you're communicating to prospective employers.
How to Use Data to Evade Questions
AirBNB co-founder Brian Chesky's master spin class.
Communication
π Public
7 Rules for Fixing Business Communication
Highlights from my talk at Collabosphere 2015.