Who or Whom? As a Matter of Fact, Grammar Does Matter
It's hard to argue with the benefits of speaking clearly, simply, and correctly.
New Rule: After Three E-Mails, We Talk
Yes, it's time to move beyond e-mail.
On Restrooms and Eye Glasses: An E-Mail Parable
Constant and unnecessary distractions add up, even if they are momentary ones.
When One Message Yields Two Very Different Reactions
K&P remind us that we're often not being as clear as we think.
My Interview With Neil Peart
I sit down with the legendary Rush drummer.
The 4 Pillars of Good Business Writing and Speaking
Examining what makes for a solid read/talk.
Think Web
On old mind-sets, new technologies, and the wrong questions to ask.
The Sponge Theory of Writing
Answering the question, "What's your writing process?"
Is Your Writing Understandable?
Today choice abounds. No one reads your content out of obligation.
The World of No
Are all "no's" created equal?
On Complacency
A window into the creative process of my favorite band.