Announcements
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Message Not Received Wins Axiom Award
I won't lie. These types of things don't suck.
Never Confuse Can and Should
A really bad visual serves as an important reminder.
Can e-mail do this?
Thoughts on the silliness of using e-mail as a task- or project-management tool.
Communication
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The Perils of Jargon and Excessive E-Mail
My Interview with Josh Bernoff on Message Not Received.
6 Radical Ways to Reduce E-Mail
What to do when simple, polite, and politically correct methods no longer work.
The Relationship Between Jargon and Credibility
The former has a very real impact on the latter.
Is your resume clear?
Thoughts on what you're communicating to prospective employers.
How to Use Data to Evade Questions
AirBNB co-founder Brian Chesky's master spin class.
Communication
π Public
7 Rules for Fixing Business Communication
Highlights from my talk at Collabosphere 2015.
Why Jargon Has Prevailed
Thoughts on consultants, MBAs, and the management "scientists."
Communication
π Public
On Success, Clarity, and Simplicity
Partners, employees, and vendors cannot successfully deploy new technologies while confused.
Communication
π Public
#NoEmail Vodcast With Luis Suarez
A 60-minute chat about fixing communications at work.
On Visualizing Data and Laziness
There's just no excuse today for making customers hunt and peck to find relevant information.