AI How Fancy Text Helps Me Identify Spam Here's a simple way to weed out these bots and clowns. 11/27/23
AI Power, Prestige TV, and Packages The forces I describe in The Nine continue to collide. Get used to it. 08/14/23
Analytics My Latest HBR Article on the Benefits of Friction In an excerpt from my latest book, I describe how one company used analytics and Agile methods to largely solve a thorny problem. 05/11/18
Big Data The Vast Data Sources of the IoT Think that only human beings generate a boatload of data? Think again. 06/01/16
Communication What I Learned Writing for Inc. Lessons from my year as a scribe at an über-popular site. 04/25/16
Big Data Why I Despise the Term 'Influencer' The term implies that influence is a binary, not a continuum. 11/16/15
Big Data Message to LinkedIn: This Is the 21st Century Thoughts on the long-awaited fix to an anachronistic app. 10/14/15
Social Media The Foolishness of Relying on Social-Media Numbers A little yarn about just looking at specious statistics. 08/31/15
Social Media When Partners Break Bad: Lessons From the ADP-Zenefits Fiasco Think that this can't happen to your company? Think again. 07/01/15
Social Media Fleas, Dogs, and Why I'm Sticking With LinkedIn Thoughts on Freemium and onerous terms of service. 04/24/14
Dataviz Celebrating the Five-Year Anniversary of My First Tweet Looking back at an odd anniversary. 02/07/14