AI
Lessons From My Accounting System's Sudden Crash
A case study in how not to run a software company and the current limitations of AI.
Tag: Social Media
Posts on this topic examine how we connect with others over Facebook, Twitter, LinkedIn, and the like.
AI
How Fancy Text Helps Me Identify Spam
Here's a simple way to weed out these bots and clowns.
AI
Power, Prestige TV, and Packages
The forces I describe in The Nine continue to collide. Get used to it.
Higher Education
Why I Have Never Visited My Rate My Professor Page
And why I never will.
Analytics
My Latest HBR Article on the Benefits of Friction
In an excerpt from my latest book, I describe how one company used analytics and Agile methods to largely solve a thorny problem.
Dataviz
Why I Barely Tweet Anymore
From ten times per day to ten times per month.
Big Data
Big Data and Hype: Where Are We Now?
Checking in on its current adoption.
Big Data
The Vast Data Sources of the IoT
Think that only human beings generate a boatload of data? Think again.
Communication
What I Learned Writing for Inc.
Lessons from my year as a scribe at an über-popular site.
Big Data
Why is Google resurrecting Plus? In a word, data.
The data wars are far from over.
Big Data
Why I Despise the Term 'Influencer'
The term implies that influence is a binary, not a continuum.
Big Data
Message to LinkedIn: This Is the 21st Century
Thoughts on the long-awaited fix to an anachronistic app.
Social Media
Contingency Planning
What are you doing to hedge your bets?
Social Media
The Foolishness of Relying on Social-Media Numbers
A little yarn about just looking at specious statistics.
Social Media
When Partners Break Bad: Lessons From the ADP-Zenefits Fiasco
Think that this can't happen to your company? Think again.
Book Reviews
So You've Been Publicly Shamed
A look at Jon Ronson's excellent new book.
Big Data
Facebook: The New King of Data Brokers?
Thoughts on the sale of user information.
Social Media
Fleas, Dogs, and Why I'm Sticking With LinkedIn
Thoughts on Freemium and onerous terms of service.