Communication
Notion and Slack for ... Relationship Management?
Spreadsheets and group chats no longer cut it. The gap between work and personal applications is shrinking.
Tag: The New Small
Posts on this topic reference my third book.
Analytics
The Relationship Between Infrastructure and Analytics
Think that the two are unrelated? Think again.
Strategy
Why Legacy Infrastructure Holds Large Organizations Back
A refusal to simplify technology enhances the startup advantage.
Communication
Is your resume clear?
Thoughts on what you're communicating to prospective employers.
Social Media
When Partners Break Bad: Lessons From the ADP-Zenefits Fiasco
Think that this can't happen to your company? Think again.
Communication
What Makes Message Not Received Different?
Thoughts on the new book and a window into my writing process.
Technology
What Your Website Says About Your Organization
Thoughts on your virtual store front.
Trends
The Case Against a Full-Time Internship
Thoughts on a problem that far too many college grads face.
Technology
The Pros and Cons of BYOD
A look at the costs and benefits of one of today's most important trends.
Management
Hubspot Inbound Now Interview on The Age of the Platform
I recently sat down with David Wells of Hubspot to discuss a wide array of topics.
Technology
Small Business Website Tips
Leaving your site untouched for six months at a time is downright dangerous.
Social Media
The Social Customer: Excerpt From The New Small
A piece from the Baylor Business Review.
Platforms
Small Businesses, Platforms, and Planks
SMBs are starting to get it.
Management
Fire Your Clients
The client-vendor relationship should be mutual.
Communication
Why I Write
A little affirmation from a respected source is never a bad thing.
Management
Complexity
Why I need to remind myself that simplicity to me isn't simplicity to all.
Management
NYC SmallBizSummit Interview on The New Small
I recently spoke to Laurie McCabe about the book.
Management
Customer Management IQ Interview
I recently sat down with Gina Scanlon to discuss a wide array of topics.