Trends
Understanding Book Prices
Does price still matter? I'm betting that it does.
Tag: Trends
Thoughts, observations, and occasional rants about where things are going.
Social Media
The Big Gap
They're making progress, but big companies have a ways to go.
Cartoons
Travails of a Technology Consultant #19: Baby Steps
Do I know as much as I think about my new Mac?
Cartoons
Travails of a Technology Consultant #18: Geddy & the Mac
Still having fun with my Mac.
Cartoons
Travails of a Technology Consultant #17: The Transition, Part 2
Enjoying my Mac.
Cartoons
Travails of a Technology Consultant #16: The Transition, Part 1
This week, I make the jump to the the Mac.
Social Media
Cancellation and the Social Customer
Why do some companies make it so hard to cancel or opt out?
Miscellany
Longevity
What are the most important factors in explaining it?
Trends
My Complicated Relationship With Technology
Where do you draw the line with regard to technology?
Trends
Kindle and America's Decline?
Is one related to the other?
Publishing
Publishing Mysteries, Part II
Why aren't all publishing houses doing what O'Reilly does?
Trends
Pink Floyd, Seinfeld, and Extremes in Customer Service
An obscure Pink Floyd song and a Seinfeld quote got me thinking about customer service.
Trends
The Social Customer
Anyone can claim to be an expert on social CRM these days.
Social Media
Does Social Media Make Traditional Marketing Obsolete?
A guest post from Jay Miletsky, CEO and Executive Creative Director at Mango! Marketing.
Trends
Is Music Software or Art?
Steven Wilson isn't shy about expressing his opinions on technology and digital music.
Trends
Conferences, Airplane Tickets, and Optimization
Why is it that attendance at many conferences is often suboptimal at best and sparse at worst?
Faves
The Delicate Balance Between Busyness and Simplicity
Where do you stand?
Technology
Simon's Second Law of Technology
I'm wondering these days if I will ever make the jump to another device.