When Vendors Decommission Applications
Rare is the organization that will try to fight this in court.
A recent article in PC World caught my attention. While a vendor decommissioning an older applications is hardly news, rare is the organization that will try to fight this in court.
Typically, clients attempt to negotiate with vendors some type of sunset support beyond that which the vendor has agreed to provide to the rest of its clients. In other instances, clients may opt for independent support through a third party. Finally, clients may opt to continue using the application unsupportedβa risky move to be sure, especially if the application experiences some issues.
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