I recently published an article on cutter.com describing options for clients facing increases from their vendors in support of enterprise systems. This post lays out two of those options.
Vendors such as Lawson and SAP have recently announced increases in their annual support fees to many already struggling clients. In any economy, organizations would meet these increases with skepticism. This article details options for organizations in response to these potential increases.
Vendors need to be very careful during these times.
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