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When Client Training Expectations and Reality Collide

Spotting red flags for custom classes.
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When Client Training Expectations and Reality Collide

I've been conducting corporate training for nearly a quarter-century. Although, to be fair, I've worn other hats during that time. During that time, my classes that have run the gamut. Most have gone very wellโ€”others, not so much. To quote Pacino in Heat, "I've worked all kinds."

When I reflect upon the most successful classes that I've led over the years, a number of commonalities strike me:

  • Committed and focused attendees
  • Adequate physical space and A/V equipment for in-person classes
  • Good tech
  • Mid-morning and -afternoon breaks so attendees can check in
  • Ample time for the class

The Importance of Adequate Time

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