The Tectonic Forces Reshaping the Workplace 

My magnum opus is an ambitious effort that explores the massive, irrevocable changes that are already approaching, why the workplace will never be the same, and what you can do to prepare for the inevitable. In 2024, it won two Axiom awards.

Citizen Developers and the Surprising Future of Business Applications

Learn why the future of coding is no coding at all.

Number 12 looks at how we manage projects and launch products in remote and hybrid settings. In it, I fuse critical research and concepts from a slew of diverse and seemingly unrelated fields, including Agile software development, human resources, supply chain management, cognitive psychology, organizational behavior, and labor economics. Brimming with detailed case studies, penetrating insights, and practical advice, Project Management in the Hybrid Workplace is an award-winning tour de force.

Slack, Microsoft Teams, Zoom, and the Post-COVID World of Work

Sadly, most folks use Microsoft Teams, Slack, or other internal collaboration hubs as E-mail 2.0. In the process, they miss out on their massive benefits. The same holds true if you view Zoom as just a souped-up version of Skype.

My award-winning eleventh book explains how these new tools allow us to collaborate in unprecedented ways. What’s more, they can transform how we work—independently and, most importantly, with others. They can also simplify business processes, increase organizational transparency, make us more productive, and much, much more.

Number ten covers Zoom—the suite of communication and collaboration tools that’s currently exploding in popularity. To be sure, my focus is on Zoom’s flagship Meetings & Chat tool. Still, I also cover the other arrows in Zoom’s formidable quiver: Zoom Video Webinars, Zoom Phone, and Zoom Rooms. If Zoom For Dummies doesn’t seem like a short book, trust your instincts.

More than just a basic user guide, the book provides tips on how to securely use Zoom from bad actors. I also explain how to extend the applications already powerful native functionality with an increasing array of popular third-party apps.

My ninth book covers today’s über-powerful, popular, and flexible workplace communications and collaboration tool. Yes, I’m talking about Slack. Slack For Dummies is nothing short of the definitive, full-color guide on how the applications works.

More than that, though, the book covers ways to extend it with third-party apps. It provides tips for using Slack effectively. Want to secure Slack from prying eyes? Check. Finally, the book demonstrates how to use Slack to build an organizational knowledge repository and overcome employee resistance to it.

The Agile Way

The ocho explores how Google, Nextdoor, and an increasing number of intelligent organizations are approaching analytics. Rather than attempting to do everything at once, they are employing Agile methods, much like what software developers have done for years. In the process, they are seeing results and gaining valuable insights far faster than their competitors.

Why Business Communication Is Broken and How to Fix It

My award-winning seventh book examines how we communicate, use, and often misuse language and technology at work. We send way too much e-mail and use far too much jargon. It’s time for us to examine not only what we say, but how we say it.

Data Visualization, Big Data, and the Quest for Better Decisions

Progressive organizations like eBay, Netflix, Wedgies, the University of Texas, and others are using interactive dataviz tools and Big Data to ask better questions and make business decisions. My sixth book explores how.

The Business Case for Big Data

Number five looks at the nascent trend of Big Data and explains why it’s such a big deal. In plain English, I describe the genesis and applications of Big Data. I detail a wide variety of ways in which intelligent organizations are using it today.

More than a decade after its publication, I’m pleased to say that this conceptual, jargon-free, and accessible book still holds up.

How Amazon, Apple, Facebook, and Google Have Redefined Business

My award-winning fourth creation examines the most important business model in business today: the platform. I focus on how four companies have embraced platforms, ecosystems, APIs, and external development–and how they have achieved amazing results.

How a New Breed of Small Businesses Is Harnessing the Power of Emerging Technologies

My third book examines the ability of increasingly tech-savvy small businesses to do things that were simply impossible even five years ago. Through the course of eleven engaging case studies, I demonstrate that small is the new big.

Opportunities in Chaos

My follow-up opus—and first with Wiley— describes how, when it comes to enterprise technology, organizations are finally getting with the times. That is, they are moving beyond simple e-mail, ERP, CRM, and BI stalwarts. They are adopting emerging enterprise technologies such as open-source software, SaaS, mobility, cloud computing, master data management, and others. The Next Wave of Technologies serves as a primer for successfully navigating what many have called Enterprise 2.0.

An Insider’s Guide to Successful IT Projects (2nd Edition)

My first book provides an inside look at IT projects that broke bad. Really bad.

Culled from the decade I spent implementing new enterprise systems, this no-holds-barred book offers oodles of advice on how to minimize the chance of system failures.