When Client Training Expectations and Reality Collide

Spotting red flags for custom classes.
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When Client Training Expectations and Reality Collide

I've been conducting corporate training for nearly a quarter-century. Although, to be fair, I've worn other hats during that time. During that time, my classes that have run the gamut. Most have gone very wellβ€”others, not so much. To quote Pacino in Heat, "I've worked all kinds."

When I reflect upon the most successful classes that I've led over the years, a number of commonalities strike me:

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