Yahoo! and the Age of the Platform
The costs of inaction and inertia exceed those of action.
Tag: Frenemies
If You’re Not Getting Anywhere, Tweet
Tweet your way to better customer service.
Google’s Risky Gambit
Thoughts on tweaking a core product.
My Twitter Tuneup
On my 2012 Twitter strategy.
On Facebook, Likes, and Uncertainty
Those looking for definitive proof can keep looking.
On Platforms and Rules
Open APIs may not be completely, well, open.
8 Lessons from the Gang of Four
My first HuffPo piece is now live. Yes, there will be more.
Zucker Knows about Planks
There will be no one winner in the Great Tech War of 2012
Platforms Evolve—and So Do Planks
If you don’t cannibalize your own business, your competition will do it for you.
Why Google Music Is a Necessary Plank in its Platform
This isn’t 1998.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
Comment Policy
I welcome and even encourage critical discourse on this site. I will, however, douse comments with hydrochloric acid if they descend into inappropriate language, disrespectful behavior, excessive self-promotion, or personal attacks.