Christopher Mims joins me today. He is a tech columnist at The Wall Street Journal. His new book is Arriving Today: From Factory to Front Door—Why Everything Has Changed About How and What We Buy. We talk about logistics, the long-term impact of COVID-19 on the supply chain, labor differences between Amazon and UPS, Frederick Taylor, and when things will go back to normal.
Brian’s back to talk about his new book How the Future Works: Leading Flexible Teams To Do The Best Work of Their Lives.