I recently appeared on Bloomberg’s Works for Me Podcast with Francesca Levy. I discuss some of the points in Message Not Received such as the three-message rule. I also discussed how tools such as Slack are fundamentally better than e-mail for business communication although for some reason that didn’t make the final edit.

Levy asked me if things had changed much in the corporate world since the book’s 2015 publication. The short answer is a little. E-mail continues to be a major problem for overwhelmed employees. On the positive side, Slack and its brethren have made substantial progress.

Click here to listen to the podcast or click on the play button below.