Systems Breakdown Case Study: A Square Peg and a Round Hole

A warts-and-all tale of system mismanagement.

I recently published a case study for the Cutter Consortium.

Here’s the background:

Every organization uses software applications to support its business processes. Some organizations buy, some build, and some rent software as a service (SaaS). Buying and integrating proprietary applications are sometimes complicated by M&A activity. Acquired or merged organizations often use different applications and systems than their new owners. Find out why CIOs facing this type of problem should think long and hard when considering integrating disparate applications, and explore a case study that demonstrates the pitfalls organizations commonly face in this situation.

Read the entire case study by clicking here.

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