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PHIL SIMON

THE WORLD’S LEADING INDEPENDENT WORKPLACE COLLABORATION & TECH EXPERT

Phil Simon

THE WORLD’S FOREMOST INDEPENDENT WORKPLACE COLLABORATION AND TECH EXPERT

The Social Customer: Excerpt From The New Small

A piece from the Baylor Business Review.
Sep | 17 | 2011

   
Social Media Trends
Sep | 17 | 2011
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Social Media Trends

Customer service is no longer a one-way street—and hasn’t been since the rise of social media. Some bells you don’t unring and this is one of them.

I make this point and a few others in a piece from the Baylor Business Review.

Give it a read below:

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The New Small
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The New Small

Blog E Trends E The Social Customer: Excerpt From The New Small

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