Customer service is no longer a one-way street—and hasn’t been since the rise of social media. Some bells you don’t unring and this is one of them.
I make this point and a few others in a piece from the Baylor Business Review.
Give it a read below:
Sep
17
11
The Social Customer: Excerpt From The New Small
A piece from the Baylor Business Review.
Estimated reading: 1 min
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