My First Quartz Piece
Email lets other people schedule your life—here’s how to stop it
Category: Communication
How to Speak Data to the Data-Challenged
Tips on communicating to everyday people without confusing them.
New Rule: No More Urgent E-Mails
A look at this contradiction in terms.
New Rule: After Three E-Mails, We Talk
Yes, it’s time to move beyond e-mail.
Message Not Received Media Roundup, Part 1
Things are off to a good start.
Publication of Message Not Received
My seventh book is now officially out.
New Message Not Received GoodReads Book Group
Business communication generally sucks today. Let’s start fixing it.
Mandatory Viewing: Last Night’s Modern Family
The episode underscores key trends in our lives.
Why Twitter’s Communication Keeps It Spinning in Circles
Investors are starting to tire of its confusing corporate communications.
On Restrooms and Eye Glasses: An E-Mail Parable
Constant and unnecessary distractions add up, even if they are momentary ones.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
Comment Policy
I welcome and even encourage critical discourse on this site. I will, however, douse comments with hydrochloric acid if they descend into inappropriate language, disrespectful behavior, excessive self-promotion, or personal attacks.