A Note to Panelists: It’s Not Your Stage
Thoughts on the art of shutting up.
Category: Communication
Suggestions Wanted: Which Buzzwords Irk You the Most?
Collecting data on the worst offenders for a future poll.
First Talk on Message Not Received
Here’s the 50-minute video from my talk at Cisco Systems.
My First Quartz Piece
Email lets other people schedule your life—here’s how to stop it
How to Speak Data to the Data-Challenged
Tips on communicating to everyday people without confusing them.
New Rule: No More Urgent E-Mails
A look at this contradiction in terms.
New Rule: After Three E-Mails, We Talk
Yes, it’s time to move beyond e-mail.
Message Not Received Media Roundup, Part 1
Things are off to a good start.
Publication of Message Not Received
My seventh book is now officially out.
New Message Not Received GoodReads Book Group
Business communication generally sucks today. Let’s start fixing it.
My New Book
Analytics: The Agile Way—my eighth book—is out.
Featured Talk: How to Create a Culture of Analytics
A 50-minute talk about Big Data and what we can learn from Amazon, Facebook, Netflix, and Google.
Comment Policy
I welcome and even encourage critical discourse on this site. I will, however, douse comments with hydrochloric acid if they descend into inappropriate language, disrespectful behavior, excessive self-promotion, or personal attacks.