THE NINE IS OUT NOW

Phil Simon

THE WORLD’S LEADING INDEPENDENT WORKPLACE COLLABORATION & TECH EXPERT

Can ChatGPT improve collaboration?

My head is spinning with possibilities.
Feb | 17 | 2023

Feb | 17 | 2023
}

Introduction

I’m still getting my head around ChatGPT—a tool that somehow made Bing sexy.

We’ve seen over the past three months how training generative AI tools against a large but generic corpus of knowledge like the web produces impressive results. No argument here, but what about other, more focused bodies of knowledge?

Specifically, what about training a language model against all of the text, images, links, conversations, and videos in a Slack Workspace or an instance of Microsoft Teams?

Developers are already thinking about ways to fuse the two technologies together.

Example

Say that you just joined a company—one that eschews e-mail and uses an internal collaboration hub instead. Imagine being able to access all of the valuable content but in a more conversational, less overwhelming way. (Parsing through months-old messages to get a feel for the organization, team, department, internal politics, and major decisions is akin to drinking from a firehose.)

Here’s a generic work-related question and ChatGPT’s answer, but I can see far more specific ones that account for a team’s or a department’s interpersonal dynamics:

I could see typing a DM to Steve, only to have AI tell me that he typically doesn’t respond for three days before I send it. Maybe a bot will suggest that I search an existing Slack or Teams channel for my answer or ask Lucy or Pete instead? That recommendation might help alleviate tool overload and solve the search dilemma.

Such functionality isn’t a pipe dream. It turns out that developers are already thinking about ways to fuse the two technologies together. (A developer wrote this bot in Python.) Ditto for the C-suite. Microsoft CEO Satya Nadella has already said that ChatGPT is coming to all of his company’s products. For their part, citizen developers can integrate Slack and ChatGPT via Zapier.

Simon Says

Will generative AI improve the utility of internal collaboration hubs? Yes, but don’t ask me when. The possibilities are endless—and worth keeping an eye on.

Feedback

What say you?

Receive my musings, news, and rants in your inbox as soon as they publish.

 

Blog E Technology E Can ChatGPT improve collaboration?

Related Posts

Looking for My Next Ghostwriting Project

Last summer, I began ghostwriting a book for one of my existing clients. Our process evolved over time, as did our ideas about the text. A few months ago, we finally completed the manuscript. My client was and is ecstatic with the end product. As it turns out, my...

AI and Indolence

Introduction ncreasingly sophisticated generative-AI tools allow people to clone themselves and fool their own banks and parents. ChatGPT and its ilk often impress us, but their hallucinations are nothing short of galling. Brass tacks: Blindly...

Not Just Hollywood: The Nine Are Coming for You, Too

As its subtitle conveys, The Nine covers the tectonic forces reshaping the workplace. If you think that AI, immersive technologies, automation, and the like will leave your position or employer unscathed, you're dead wrong. These forces are colliding in expected and...

Outliers

ognitive decline terrifies me because, like many of you, I make my living with my brain. To keep it as spry as possible, I do a number of things. My morning ritual involves drinking coffee and playing several New York Times games. Wordle and...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

 

Blog E Technology E Can ChatGPT improve collaboration?

Next & Previous Posts

Related Posts

Looking for My Next Ghostwriting Project

Last summer, I began ghostwriting a book for one of my existing clients. Our process evolved over time, as did our ideas about the text. A few months ago, we finally completed the manuscript. My client was and is ecstatic with the end product. As it turns out, my...

AI and Indolence

Introduction ncreasingly sophisticated generative-AI tools allow people to clone themselves and fool their own banks and parents. ChatGPT and its ilk often impress us, but their hallucinations are nothing short of galling. Brass tacks: Blindly...

Not Just Hollywood: The Nine Are Coming for You, Too

As its subtitle conveys, The Nine covers the tectonic forces reshaping the workplace. If you think that AI, immersive technologies, automation, and the like will leave your position or employer unscathed, you're dead wrong. These forces are colliding in expected and...

Outliers

ognitive decline terrifies me because, like many of you, I make my living with my brain. To keep it as spry as possible, I do a number of things. My morning ritual involves drinking coffee and playing several New York Times games. Wordle and...

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *