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Phil Simon

Award-Winning AuthorDynamic Keynote Speaker
Workplace-Technology Guru • Advisor Professor

Using ScreenFlow to Help Tech Support Diagnose Problems

A better way to do tech support.
May | 5 | 2011

Ever get stuck with tech support? They can’t see what you can see? They can’t help you unless you can prove to them that the problem exists.

See how you can use a screen capture program such as ScreenFlow (Mac) to help tech support help you. (Note that Camtasia for the PC can do essentially the same thing.)

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