In order to benefit from Big Data, we need to embrace uncertainty.
Category: Social Media
“Our social tools are not an improvement to modern society; they are a challenge to it.”
―Clay Shirky,
Category: Social Media
A Clarification on My Inc. Facebook Post
Facebook could solve some of its business problems with one simple solution: Charge users.
Inc. Article #13: An Open Letter to Zuck
Facebook could solve some of its business problems with one simple solution: Charge users.
Inc. Article #11: Facebook’s Biggest Problem
Unless you’ve been living in a vacuum, you know that Facebook’s stock has been reeling.
The Inevitability of Negativity
Once you reach a certain level of prominence, expect detractors. But don’t let that stop you.
A New Kind of Social Network
In my latest HuffPo piece, I look at The Experience Project.
Inc. Article #9: Can Facebook Acquire a Better Mobile Experience?
The social network faces a big problem. Can it buy its way out of it?
New Rule of Social Media: Don’t Miss a Last-Second Field Goal
What Billy Cundiff teaches us.
If You’re Not Getting Anywhere, Tweet
Tweet your way to better customer service.
My Twitter Tuneup
On my 2012 Twitter strategy.