Blog
I am much more of a fox than a hedgehog. No, I don’t blog every day, but it’s fair to say that I’m pretty prolific. On this site, you’ll find a boatload of posts on higher education, technology, platforms, communication, collaboration, analytics, and other topics. They generally fall into the following buckets: insights, provocations, musings, predictions, and rants. I write more about big ideas than listicles and snackable content. Finally, I inject humor often into my posts and despise jargon. Click here to see an interactive word cloud and tree map of my posts’ tags.

Three Challenges That I’ve Faced as a Writer
Being a professional scribe isn’t all puppy dogs and ice cream.

Looking for Collaboration Case Studies for My Next Book
Got a good tale to tell? Let’s chat.

Announcing My Next Book
Number 11 will focus on collaboration—a topic near and dear to my heart.

When Client Training Expectations and Reality Collide
Spotting red flags for custom classes.

Ruminations on the Future of Work
What might typical work day look like in 2028?

Zoom Tip #5: Zooming in on Yourself
A little magic thanks to a Logitech app.

Obliviousness in Higher Education
Some schools’ actions are downright absurd.

Thoughts on Zoom’s New Presentation-Sharing Features
It’s a step in the right direction but it’s not quite where it needs to be yet.

Zoom Education at the Bank
An everyday encounter illustrates a common misconception with the product.

Thoughts on Best-Selling Authors
Why I’m persnickety about this amorphous designation.

Publication of Zoom For Dummies
Book number ten is out. 💥

Zoom Tip #4: Creating a New User Role
What to do when Zoom’s default roles just don’t cut it.

Why I’m Psyched About mmhmm
The startup may very well change how we deliver presentations—a welcome change indeed.

Excerpt From Zoom For Dummies
Here are a few chapters from book number ten.

Zoom For Dummies Book Trailer
A hopefully humorous video on my latest creation.

Zoom For Dummies Update
Ignore the websites. The book will be out by the end of the month.