Blog
I am much more of a fox than a hedgehog. No, I don’t blog every day, but it’s fair to say that I’m pretty prolific. On this site, you’ll find a boatload of posts on the future of work, higher education, technology, platforms, communication, collaboration, analytics, and other topics. They generally fall into the following buckets: insights, provocations, musings, predictions, and rants. I write more about big ideas than listicles and snackable content. Finally, I inject humor often into my posts and freakin’ despise jargon. Click here to see an interactive word cloud and tree map of my posts’ tags.

Zoom Education at the Bank
An everyday encounter illustrates a common misconception with the product.

Thoughts on Best-Selling Authors
Why I’m persnickety about this amorphous designation.

Publication of Zoom For Dummies
Book number ten is out. 💥

Zoom Tip #4: Creating a New User Role
What to do when Zoom’s default roles just don’t cut it.

Why I’m Psyched About mmhmm
The startup may very well change how we deliver presentations—a welcome change indeed.

Excerpt From Zoom For Dummies
Here are a few chapters from book number ten.

Zoom For Dummies Book Trailer
A hopefully humorous video on my latest creation.

Zoom For Dummies Update
Ignore the websites. The book will be out by the end of the month.

Slack For Dummies Shipping Update
After a few delays, we’ll soon be good to go.

Thoughts on Slack Connect
Communication among employees in different organizations is now more robust and easier than ever.

Slack Slack Tip #6: Introducing the Resizable Sidebar
A subtle but useful new feature.

Zoom Tip #3: Running Simple Reports
Depending on your role, you can run quite a few useful reports.

Win a Copy of Zoom For Dummies
I’m only asking for an honest review.

Slack Tip #5: Quickly Edit Your Last Message
Scroll no more.

Thoughts on Twitter and Section 230
Kudos to the company for its principled stance.

Want to Sponsor My New Collaboration Podcast?
Get in on the ground floor of my new pod.