Blog
I am much more of a fox than a hedgehog. No, I don’t blog every day, but it’s fair to say that I’m pretty prolific. On this site, you’ll find a boatload of posts on the future of work, higher education, technology, platforms, communication, collaboration, analytics, and other topics. They generally fall into the following buckets: insights, provocations, musings, predictions, and rants. I write more about big ideas than listicles and snackable content. Finally, I inject humor often into my posts and freakin’ despise jargon. Click here to see an interactive word cloud and tree map of my posts’ tags.
Slack Tip #4: Making a Public Channel Private
With a few clicks, you can control who can join your channels.
Slack Tip #3: Removing Apps
Here’s how to eliminate one from your workspace.
Slack Tip #2: How Many Channels Do We Need?
Thoughts on overwhelming newbies.
Zoom Tip #2: Inviting Someone to a Zoom Meeting
A quick shortcut is all you need.
Excerpt From Slack For Dummies
Here are a few chapters from my new book.
Win a Copy of Slack For Dummies
I’m only asking for an honest review.
Zoom For Dummies: New Publication Date
We’re movin’ on up to July.
Slack Tip #1: Dealing With Workspace Trolls
Two tools for handling jackasses, knuckleheads, nimrods, dolts, and idiots.
Zoom Tip #1: Understanding Channels and Channel-Specific Notifications
Relatively few people seem to know about some of these cool features.
Publication of HBR Book on Agile Methods
It’s hard to overstate the impact of a little good news these days.
An Update on Slack For Dummies
The page proofs are in.
Zoom For Dummies Now Available for Pre-Order
We’re live.
CMU Webinar on Remote Work
An interactive Q&A on how to use today’s most popular collaboration tools.
An Note on Slack For Dummies Pre-Orders
Let’s help out independent book stores.
Never Waste a Good Crisis
Thoughts on what students can do in these trying times.
Looking for Zoom For Dummies Case Studies
Is your organization using Zoom in interesting ways?
Announcing My Next Book
Number 11 will focus on collaboration—a topic near and dear to my heart.
When Client Training Expectations and Reality Collide
Spotting red flags for custom classes.
Ruminations on the Future of Work
What might typical work day look like in 2028?
Zoom Tip #5: Zooming in on Yourself
A little magic thanks to a Logitech app.
Obliviousness in Higher Education
Some schools’ actions are downright absurd.
Thoughts on Zoom’s New Presentation-Sharing Features
It’s a step in the right direction but it’s not quite where it needs to be yet.
Zoom Education at the Bank
An everyday encounter illustrates a common misconception with the product.
Thoughts on Best-Selling Authors
Why I’m persnickety about this amorphous designation.
Publication of Zoom For Dummies
Book number ten is out. 💥
Zoom Tip #4: Creating a New User Role
What to do when Zoom’s default roles just don’t cut it.