A 90-second video on what constitutes confusing language.
Score one for stubbornness.
Incessant e-mailing among partners and clients is far from ideal.
The legacy of Frederick Winslow Taylor lives on.
It’s hard to argue with the benefits of speaking clearly, simply, and correctly.
Sometimes a little friction can be a good thing.
Thoughts on the art of shutting up.
Collecting data on the worst offenders for a future poll.
Here’s the 50-minute video from my talk at Cisco Systems.
Email lets other people schedule your life—here’s how to stop it
Show the world that e-mail sucks.
Tips on communicating to everyday people without confusing them.
A look at this contradiction in terms.
Yes, it’s time to move beyond e-mail.
Things are off to a good start.
My seventh book is now officially out.