When it comes to survey design, Stephen Covey is absolutely right.
Thoughts on a recent gig.
A look back on two things that made me smile this past year.
Thoughts on the most important skills and abilities that I picked up at CMU.
Thoughts on what the data tells me—and what else I’d like to know.
Thoughts on the Socratic method, critical thinking, and providing too much guidance.
Thoughts on the company’s data and price discrimination.
A few of the ways that I try to make learning as active as possible.
In an excerpt from my latest book, I describe how one company used analytics and Agile methods to largely solve a thorny problem.