On Zoom, Experimentation, and Cat Filters

February 11, 2021 | Collaboration, Communication, Future of Work

Thoughts on why so many of us are afraid to go beyond the bare minimum.

Early Thoughts on Microsoft Viva

February 4, 2021 | Collaboration, Communication, Future of Work, Technology

The company is going all-in on the Hub-Spoke Model of Collaboration.

Citrix Is (Probably) Buying Wrike

January 19, 2021 | Collaboration, Future of Work

Expect more enterprise software vendors to bolster their collaboration offerings.

Zoom For Dummies Audiobook Coming Soon

October 21, 2020 | Announcements, Collaboration, Communication

Listen to the dulcet tones of Gary Bennett.

Thinking Differently About Collaboration

October 14, 2020 | Collaboration, Communication, Faves, Future of Work, Platforms

We have entered the era of hubs and spokes.

Collaboration and Singing

September 18, 2020 | Collaboration, Communication, Future of Work

Thoughts on the relationship between the two.

Announcing My Next Book

August 20, 2020 | Announcements, Collaboration, Communication, Future of Work, Trends

Number 11 will focus on collaboration—a topic near and dear to my heart.

When Client Training Expectations and Reality Collide

August 16, 2020 | Technology, Trends

Spotting red flags for custom classes.

Ruminations on the Future of Work

August 10, 2020 | Collaboration, Communication, Faves, Technology, Trends

What might typical work day look like in 2028?

Zoom Tip #5: Zooming in on Yourself

August 9, 2020 | Collaboration, Communication

A little magic thanks to a Logitech app.

Zoom Education at the Bank

July 24, 2020 | Communication

An everyday encounter illustrates a common misconception with the product.

Zoom Tip #4: Creating a New User Role

July 21, 2020 | Collaboration, Communication

What to do when Zoom’s default roles just don’t cut it.

Why I’m Psyched About mmhmm

July 18, 2020 | Communication, Higher Education, Technology

The startup may very well change how we deliver presentations—a welcome change indeed.

Slack Slack Tip #6: Introducing the Resizable Sidebar

June 15, 2020 | Collaboration, Communication

A subtle but useful new feature.

Zoom Tip #3: Running Simple Reports

June 11, 2020 | Collaboration, Communication

Depending on your role, you can run quite a few useful reports.

Virtual Book Tours: Slack For Dummies and Zoom For Dummies

May 27, 2020 | Announcements, Communication

An hour with your organization’s employees to learn about Slack and to pick my brain.